FAQ
Answers to the questions our customers ask most often. Can’t find yours? Write to us.
What file format should I send?
We prefer vector data: CDR (CorelDRAW), PDF, EPS, SVG, DXF or DWG. Please convert fonts to curves. We can also work from a picture, photo or hand-drawn sketch and prepare the production files ourselves.
How is my order shipped?
We ship with our contracted carriers PPL and DHL, larger consignments by pallet, and we can also arrange collection. By arrangement you can pick up your order at our workshop in Liberec, Chrastavská 327/23.
Do you make single pieces?
Yes. We make anything from a single piece, for example a replacement type plate for a classic car, up to large series.
How much will my order cost?
The price depends on the material, size, technology and quantity. Send us your files or a description and we will prepare a non-binding quote.
How long does production take?
It depends on the scope and our current workload. We always confirm the delivery date in the quote. If you are in a hurry, say so in your enquiry.
Which materials can you engrave and cut?
We engrave plastics, aluminium, steel, stainless steel, titanium, brass, wood, plywood, glass and leather. We cut plywood, rubber, acrylic, thermally conductive films and spray stencils. Metal cutting will start during 2027.
Can you come and mark parts at our site?
Yes. We have our own mobile marking laser and come to your company. Ideal for inventory, tools, workpieces and moulds directly in the moulding shop.
How durable are your labels?
Industrial labels withstand low and high temperatures, solvents and abrasives. We choose the material and technology to suit the environment where the label will be used.
Can you do serial numbers, QR codes and barcodes?
Yes. We work with all types of barcodes including QR and Data Matrix, and generate sets of labels with variable data using our own software.
How small can the text be?
We can engrave characters from 0.5 mm in size. Typical marking depth is 0.05 to 0.5 mm.
Contact
Send us an enquiry
Write to us and tell us what you need. Send a drawing, a photo or a sketch and we will get back to you with a solution and a price.
We do not give prices over the phone. Please send your enquiry by email or using the form.
- Billing address
-
Ing. Pavel Perner
Hřbitovní 85
463 43 Český Dub
Company ID: 87272971
VAT ID: CZ8204022596
Write to us
Contacts by department
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Orders, enquiries, general communication
info@pplaser.cz -
Administration, small orders, shipping
+420 733 245 620 ucto@pplaser.cz -
Control panels, CNC machining
+420 733 234 756 cnc@pplaser.cz -
Aluminium labels
+420 733 234 759 tisk@pplaser.cz -
Laser processing
+420 603 323 834 laser@pplaser.cz -
Management, specialist questions
+420 605 213 339